Terms of Service

Welcome to TokExpert – an AI ecosystem supporting POD product listing and automated operations. These terms govern your access and use of our platform.

Last Updated: July 2025
Provided by: Tok Ant LLC

Contact Information

For any questions regarding these Terms, please contact us at: contact@tiktokshop.expert

1. Introduction

TokExpert is a software platform designed to help POD sellers list products, automate fulfillment processes, and connect to various providers. These Terms outline the rights and responsibilities of both the platform and the users.

2. Eligibility

You must be at least 18 years old or the legal age of majority in your jurisdiction to use our services.

3. Account Registration

You must create an account to access most TokExpert services. You agree to provide accurate and complete information and to keep this information up to date. You are responsible for maintaining the confidentiality of your login credentials.

4. Subscription Plans & Payment

We offer both free and paid subscription plans:

Free Plan

Limited features for getting started.

Paid Plans

Creator, Growth, and Big Team Plans with monthly or yearly billing.

Payment Processing: Payments are processed via Stripe and NowPayments.io. All fees are non-refundable unless otherwise stated.

Refunds & Cancellations: See our Refund Policy for details.

5. Offline and Maintenance

We don’t guarantee that our website will be online 100% of the time. Due to the nature of product development and the Internet, our website may have periodic downtimes.

TokExpert reserves the right to restrict access to the service or certain features if necessary for capacity limits or server integrity.

We also reserve the right to restrict access when performing maintenance measures. TokExpert can improve or modify its service and may introduce new offerings from time to time.

6. User Responsibilities

You are solely responsible for:

The products you list and sell on connected marketplaces.
Ensuring compliance with marketplace rules and applicable laws.
Providing accurate product information.
Managing communication with your customers, including orders, refunds, and complaints.

7. Fulfillment Integration Disclaimer

TokExpert provides integration with third-party fulfillment providers (e.g., Gearment, CustomCat). To use these services, you must:

Account Requirements: Have valid, active accounts with these providers.

Payment Responsibility: Be responsible for all fulfillment-related fees and payments.

Service Limitation: Understand that TokExpert only automates order forwarding and does not guarantee production or delivery by the third party.

8. Disclaimer & Limitation of Liability

Important Disclaimer: TokExpert is a tool designed to assist sellers in enhancing efficiency. However, we are not responsible for decision-making, legal compliance, or operational aspects of your online store.

You are solely responsible for:

Deciding which products to list and sell.
Complying with the terms and policies of the marketplace(s) you operate on.
Handling buyer communication, returns, refunds, and disputes.
Ensuring products, descriptions, and practices comply with all laws.

Service Scope: TokExpert only automates tasks such as syncing orders. You must maintain valid accounts with fulfillment providers and ensure timely payment. TokExpert does not cover or prepay any fulfillment costs on your behalf.

We provide the tools, but how you use them is entirely your responsibility.

9. Fair Usage Policy

You agree to use TokExpert within reasonable limits. Excessive or abusive usage (e.g., scraping, API exploitation) may lead to account suspension or termination.

10. Security and Abuse

You may not use TokExpert in any way that compromises security or performance. We reserve the right to investigate and take legal action against such violations.

11. Prohibited Use

You agree not to use TokExpert:

For any unlawful purpose.
To violate regulations or laws in your or your customer's jurisdiction.
To send unauthorized advertising or spam.
To collect personal information of others without consent.
In any way that could interfere with TokExpert's normal operation.

12. Intellectual Property

All content on TokExpert (code, logos, text, graphics) is the property of Tok Ant LLC. You may not copy or distribute any part without permission.

13. Termination

We reserve the right to suspend or terminate your account if you violate these Terms, or stop the service at any time with or without notice.

14. Governing Law

These Terms are governed by the laws of the State of Wyoming, USA.

15. Contact

For any questions regarding these Terms, please contact us at:

Company: Tok Ant LLC, registered in Wyoming, USA.
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